Process Improvement

Drive sales by streamlining your workflows.

Massini Group highlights the programs that are producing the best results and successes within your organization. Derived from 20+ years working with the most advanced sales environments, Massini can drive predictable, reproducible and efficient sales results and manage programs based on leading industry Key Performance Indicators (KPI’s).

Create the benchmarks

In order to compare workflow with best practices and eliminate wasted time, it is important to understand your current data to create benchmarks. This is done by combining the use of time-motion studies with the analysis of current processes. From there, mathematical models are used for benchmarking. Lastly, structured team leadership interviews are facilitated to truly understand the ins and outs of your business.

Build the foundation

A structured, statistical foundation is the backbone of an efficient sales process. Once the initial analysis is complete, you receive recommended adjustments to your internal processes, including modifications for individual agents, team leaders, or entire sales floors. Everything from the smallest data point, to the platform used, along with the skill-set of your staff, their assignments, and workflows, need to be taken into consideration and fine-tuned.

Take advantage of opportunities

From the findings, you can begin to understand the leading indicator metrics in order to take advantage of opportunities. Massini Group works with your sales team (internal or external) to isolate and highlight any areas where opportunity is being lost. Prioritizing inefficiencies by overall opportunity impact allows for rapid, outsized gains. Such insights lead to continued operational success and predictable results for your business.